Terms and Conditions
LK FitLabLast updated: 16.07.2026
These Terms and Conditions (“Terms”) govern all services provided by LK FitLab (“the Trainer”), based in MK14 6GZ, Milton Keynes. By booking, purchasing, or participating in any service, clients agree to be bound by these Terms.
1. Services Provided
LK FitLab provides personalised fitness and lifestyle coaching, including:
1:1 Personal Training (Studio)
1:1 Personal Training (At Home)
Online Personal Training
In‑App Training Programmes
Nutrition guidance tailored to individual goals
In‑person and home‑visit sessions are available in Milton Keynes and surrounding areas.
2. Health & Medical Disclaimer
By engaging in any programme, clients confirm that:
They are physically able to participate in exercise.
All relevant medical conditions, injuries, allergies, or limitations will be disclosed before training begins.
Medical advice will be sought if any condition may be affected by exercise.
Participation is at the client’s own risk. LK FitLab does not diagnose, treat, or prescribe for medical conditions.
The Trainer may pause, modify, or decline a session if continuing is believed to pose a health or safety risk.
PAR‑Q Requirement
All clients must complete a Physical Activity Readiness Questionnaire (PAR‑Q) before starting any programme.
Pregnancy
Clients must notify LK FitLab immediately if they become pregnant. Training will only continue once written medical clearance is provided by a doctor or midwife, and programmes will be adjusted accordingly.
3. Bookings & Cancellations
Sessions must be booked in advance through the designated booking method.
Cancellations made more than 24 hours in advance: full refund or credit.
Cancellations made less than 24 hours in advance: charged at 50% of the session price.
No‑shows: charged at 50% of the session price.
Late Arrival — Client
Sessions end at the scheduled time. Late arrival does not extend the session and the full fee remains payable.
Late Arrival — Trainer
If the Trainer arrives late, the session will be extended where reasonably possible. Where an extension cannot be accommodated, the time lost will be added to a future session.
Package Expiry
All packages expire 12 months from the date of purchase.
4. Payment Terms
Payment requirements vary by service and may include upfront payment, payment at booking, monthly subscription, or written agreement. Full payment details will be confirmed before services begin.
Prices may be amended with reasonable notice. Existing prepaid packages are not affected.
5. Client Responsibilities
Clients agree to:
Arrive on time, appropriately dressed, and ready to train.
Provide accurate information regarding health, fitness level, and goals.
Follow safety instructions during sessions.
Take responsibility for their own safety when training independently (e.g., online or home programmes).
Hygiene
Clients must wear suitable clothing and footwear, maintain reasonable hygiene, and bring water where appropriate.
6. Under 18s
Clients under 18 require written consent from a parent or legal guardian. A guardian may be required to attend sessions where appropriate.
7. Home Visit Sessions
For home‑based sessions:
A safe, hazard‑free space must be provided.
LK FitLab is not liable for injuries or damage caused by pre‑existing hazards in the client’s property.
Sessions may be declined or rescheduled if the environment is unsafe.
Pets must be secured if necessary.
Children present must be supervised by another responsible adult.
8. Online & In‑App Coaching
Online and in‑app programmes rely on the accuracy of information provided by the client.
Clients are responsible for performing exercises safely and stopping if pain or discomfort occurs.
LK FitLab is not liable for injuries resulting from incorrect form performed without supervision, though guidance and demonstrations will be provided where included.
9. Results Disclaimer
Results vary between individuals and cannot be guaranteed. Progress depends on factors including effort, nutrition, lifestyle, sleep, medical conditions, and consistency.
10. Limitation of Liability
To the fullest extent permitted by law, LK FitLab is not liable for indirect, incidental, or consequential loss, injury, or damage arising from participation in training.
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under English law
11. Product Sales
Where third‑party nutrition products (e.g., Herbalife) are supplied or recommended, they are subject to the manufacturer’s terms. LK FitLab makes no independent medical claims beyond manufacturer guidance.
12. Behaviour Policy
Sessions may be terminated immediately, without refund, in cases of:
Abuse, harassment, discrimination, or threatening behaviour
Being under the influence of drugs or alcohol
Any other inappropriate conduct
13. Force Majeure
LK FitLab is not liable for failure to deliver a session due to circumstances beyond reasonable control (e.g., severe weather, illness, government restrictions, power failures). Sessions will be rescheduled where possible.
14. Photography & Video
Photos or videos taken during sessions will never be used for marketing without the client’s separate, explicit written consent.
15. Electronic Communication
Communication via WhatsApp, email, or social media is for booking and coaching purposes only. Responses may not be immediate and should not be used for urgent matters.
16. Data Protection
Personal and health information is handled in accordance with UK GDPR and LK FitLab’s Privacy Policy. Information will not be shared without consent unless required by law.
17. Intellectual Property
All training plans, programmes, videos, and materials remain the intellectual property of LK FitLab and are for personal use only. They may not be copied, shared, or resold without written permission.
18. Complaints
Complaints must be submitted in writing to coaching@lkfitlab.com for investigation and resolution.
19. Termination of Services
Services may be refused or terminated for reasons including abusive behaviour, non‑payment, or failure to follow safety guidance.
20. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Contact
LK FitLab
MK14 6GZ, Milton Keynes
Tel. 07383 192263